Payment Troubleshooting Guide

Possible Causes:

• • Insufficient funds
• • Incorrect CVV
• • Expired card
• • Card blocked by bank

Solutions:

• Verify card details are correct
• Contact your bank to check for blocks
• Try a different payment method
• Ensure sufficient funds available

Possible Causes:

• • Slow internet connection
• • Server issues
• • Browser cache
• • Third-party block

Solutions:

• Check internet connection
• Clear browser cache and cookies
• Try a different browser
• Wait 5 minutes and retry

Possible Causes:

• • Multiple form submissions
• • Double-clicking button
• • Browser refresh
• • Network delay

Solutions:

• Contact support with order numbers
• We will refund duplicate charges within 24 hours
• Check email for all receipts
• Monitor bank account for pending charges

Possible Causes:

• • Spam folder
• • Incorrect email
• • Network issue during purchase
• • Email delivery delay

Solutions:

• Check spam/promotions folder
• Verify email in account settings
• Resend receipt from order history
• Contact support for manual resend

Possible Causes:

• • Card issued in unsupported region
• • Bank limitation
• • Payment method restriction

Solutions:

• Use alternative payment method
• Convert currency before purchase
• Contact your bank about international payments
• Use cryptocurrency option if available